| Error code | Can shoot | Desription | Recommended action |
|---|---|---|---|
| BATTERY_CHARGE_FAIL | Charging error | Check USB cable or charger | |
| BATTERY_HIGH_TEMPERATURE | Battery temperature error | Cool the camera | |
| CAPTURE_HW_FAILED | Shooting hardware failure | Reboot the camera may help | |
| CAPTURE_SW_FAILED | Software error | Reboot the camera may help | |
| ELECTRONIC_COMPASS_CALIBRATION | yes | Electronic compass error | Move the camera with ∞ pattern |
| FILE_NUMBER_OVER | Maximum file number exceeded | Delete 999 folder or delete 9999 file | |
| HIGH_TEMPERATURE | (Board) temperature error | Cool the camera | |
| HIGH_TEMPERATURE_WARNING | yes | (Board) temperature warning | Cool the camera |
| INTERNAL_MEM_ACCESS_FAIL | Internal memory access error | Reboot the camera may help | |
| INVALID_FILE | yes | Firmware file mismatch warning | Retry firmware update |
| IN_PROGRESS_ERROR | When performing continuous shooting by operating the camera while executing <Delete object> or <Transfer firmware file> with the WebAPI or MTP. | Wait for the processing finished | |
| NOT_ENOUGH_BATTERY | yes | Battery level warning (firmware update) | Charge battery |
| NOT_SUPPORTED_FILE_SYSTEM | yes | Unsupported format (FAT32, etc.) | Format the microSD card |
| NO_DATE_SETTING | yes | Camera clock not set | Set Date/Time via API, UI, or NTP |
| NO_MEMORY | Insufficient memory | Delete files | |
| STREAMING_ERROR_OCCUR | Streaming has become unsustainable | Return to streaming standby | |
| UNEXPECTED_ERROR | Undefined error | Reboot the camera may help |
| Error code | Can shoot | Desription | Recommended action |
|---|---|---|---|
| BATTERY_CHARGE_FAIL | Charging error | Check USB cable or charger | |
| BATTERY_HIGH_TEMPERATURE | Battery temperature error | Cool the camera | |
| CANNOT_RECORD_LOWBAT | Battery inserted AND Specified battery level or lower + WLAN ON + Video mode + 4K 30fps | Charge the battery | |
| CANNOT_RECORDING | Battery inserted + WLAN ON + Video mode + 4K 60fps / 5.7K 10fps / 5.7K 15fps / 5.7K 30fps / 8K 10fps | Turn off WLAN | |
| CAPTURE_HW_FAILED | Shooting hardware failure | Reboot the camera may help | |
| CAPTURE_SW_FAILED | Software error | Reboot the camera may help | |
| ELECTRONIC_COMPASS_CALIBRATION | yes | Electronic compass error | Move the camera with ∞ pattern |
| FILE_NUMBER_OVER | Maximum file number exceeded | Delete 999 folder or delete 9999 file | |
| HIGH_TEMPERATURE | (Board) temperature error | Cool the camera | |
| HIGH_TEMPERATURE_WARNING | yes | (Board) temperature warning | Cool the camera |
| INTERNAL_MEM_ACCESS_FAIL | Internal memory access error | Reboot the camera may help | |
| INVALID_FILE | yes | Firmware file mismatch warning | Retry firmware update |
| IN_PROGRESS_ERROR | When performing continuous shooting by operating the camera while executing <Delete object>, <Transfer firmware file>, <Install plugin> or <Uninstall plugin> with the WebAPI or MTP. | Wait for the processing finished | |
| MEDIA_NOT_READY | yes | Error warning while mounting | Wait for the microSD card is mounted |
| NOT_ENOUGH_BATTERY | yes | Battery level warning (firmware update) | Charge battery |
| NOT_SUPPORTED_FILE_SYSTEM | yes | Unsupported format (FAT32, etc.) | Format the microSD card |
| NOT_SUPPORTED_MEDIA_TYPE | yes | Unsupported media (SDHC, etc.) | Use microSDXC card |
| NO_DATE_SETTING | yes | Camera clock not set | Set Date/Time via API, UI, or NTP |
| NO_MEMORY | Insufficient memory | Delete files | |
| PLUGIN_BOOT_ERROR | yes | Plugin start warning (IoT technical standards compliance) | Disconnect from internet |
| READ_ERROR | yes | Includes when the card is removed | Change or format the microSD card |
| UNEXPECTED_ERROR | Undefined error | Reboot the camera may help | |
| WRITE_ERROR | MiscroSD card may be removed | Change or format the microSD card |
| Error code | Can shoot | Desription | Recommended action |
|---|---|---|---|
| BATTERY_CHARGE_FAIL | Charging error | Check USB cable or charger | |
| BATTERY_HIGH_TEMPERATURE | Battery temperature error | Cool the camera | |
| CAPTURE_HW_FAILED | Shooting hardware failure | Reboot the camera may help | |
| ELECTRONIC_COMPASS_CALIBRATION | yes | Electronic compass error | Move the camera with ∞ pattern |
| FILE_NUMBER_OVER | Maximum file number exceeded | Delete 999 folder or delete 9999 file | |
| HIGH_TEMPERATURE | (Board) temperature error | Cool the camera | |
| HIGH_TEMPERATURE_WARNING | yes | (Board) temperature warning | Cool the camera |
| INTERNAL_MEM_ACCESS_FAIL | Internal memory access error | Reboot the camera may help | |
| NO_DATE_SETTING | yes | Camera clock not set | Set Date/Time via API |
| NO_MEMORY | Insufficient memory | Delete files | |
| PLUGIN_BOOT_ERROR | yes | Plugin start warning (IoT technical standards compliance) | Disconnect from internet |
| UNEXPECTED_ERROR | Undefined error | Reboot the camera may help |